FREQUENTLY ASKED QUESTIONS

Explore the questions we get the most, but if you still have questions please do not hesitate to contact us.

Don’t stress! We’ve got you covered. Our Premium listing offer includes a professional photographer that will work with you to create a full photoshoot of your vehicle.

To make your experience as seamless as possible, our team offers transport and logistic services within the USA. Please book transportation via our logistics services that we have partnered with.

 Yes! You can list from anywhere in the world.

Unfortunately once a listing has been posted to go live it cannot be cancelled.

Once the auction has ended, you will receive an email from our dedicated Grail Imports team to inform you that the auction has ended. Our team will be in communication with the seller to obtain all information necessary for the buyer and arrange monetary transfers, shipping and pick up details.

Yes, you are able to lower the reserve, however, you cannot make it greater than the original.

We pride ourselves in being unique, cultured and reliable. There are many online auctions out there, but Grail Imports is driven to help you obtain your own holy grail hassle free. We are trusted by collectors & enthusiasts alike and our rigorous standards create a seamless experience for buyers and sellers.

Visit our Submit A Vehicle page to provide our team with your information and vehicle details. Once submitted, we will review and get back to you within 24-72 hours to discuss your listing and provide approval for auction.

Enthusiast interested in a vehicle make a bid amongst each other by entering their desired amount. The process ends when there are no more bids. The buyer that made the highest bid is the winner of the auction and vehicle. 

Each auction has its own time lapse since it went live. We encourage sellers to be active in their listing through our comment section, this allows for potential buyers to ask any questions they may have as they are making decisions on placing a bid.

The seller could lower the reserve at any given time, but they cannot raise it. Prospect buyers can make bids on the vehicle while its listed. Listings will be over within 7 days.

Our dedicated Grail Imports team will reach out to the buyer and the seller to provide information arround arranging logistics, shipping and payments. We will always ensure constant communication is being taken to deliver your vehicle as needed.

No gimmicks. No tricks. It’s simple! Our Unleaded listing fee is $99 and our Premium listing is $249. The buyer pays a 4.5% fee from the winning amount (Yes, less than our competitors!) and capped at $5,000.

All auctions last for 7 days, no matter the package selected by the seller.

Before uploading images for your listing, ensure your images follow our image requirements. These requirements are the minimum we recommend to ensure the best image display on our site. At minimum, every listing will require 50-100 high-quality color photos.

  • Shots required: Exterior, interior, engine bay, undercarriage (front and rear brakes and suspension), cluster including odometer, detail shots.
  • Include photos of known and visible defects.
  • Include Photos of any custom accessory or modifications.
  • Photos should be consistently sharp and in focus. Blurry photos will not be accepted.
  • Every vehicle should be clean and detailed inside and out before photographs are taken.  
  • For primary images, it’s better to fill the frame with the vehicle rather than have it appear too small with too much background.
  • Avoid pictures with other vehicles, objects, or disturbed background.
  • Vehicle should be photographed in attractive settings with clean landscapes.
  • The more detail photos you provide more chances of selling the vehicle for a higher price.
  • Photograph all photos in a Landscape (horizontal) orientation mode.
  • Resolution should be as high as possible
  • Sharpness & focus imagines only
  • Seek contrasting color background for example don’t photograph a black vehicle with a black background.
  • Sunset or Dawn are the best time for photos.
  • Interiors are best to be photographed in the shade
  • Take the time to edit all pictures so the vehicle is the main focus and clear.
  • Avoid models or people in the photos
  • When shooting the exterior show the complete car unless doing a closed up of a certain part you would like bidders to see.
  • Photograph all important labels
  • Photograph VIN number plate
  • Photograph all owner manuals and service records
  • Photograph all damages vehicles may have weather is exterior or interior wear, tear or damage.
  • File types: .jpg, .gif or .png
  • File size: 20 MB limit, use images 500KB or less
  • File name: Only use letters, numbers, underscores, and hyphens
  • Image width: 2500 pixels is ideal